PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Terms of website use
This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website fh787.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms
These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy, fh787.co.uk/privacy-policy/, sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy as detailed in our privacy policy, fh787.co.uk/privacy-policy/, sets out information about the cookies on our site.

Information about us
fh787.co.uk is a site operated by Niddocks Limited (“We”).  We are registered in England and Wales under company number 04690068 and have our registered office at 7 Lusart Drive, The Lizard, Helston, Cornwall, TR12 7RS.

Our main trading address is 7 Lusart Drive, The Lizard, Helston, Cornwall, TR12 7RS.

Our VAT number is 813 6963 15.

Niddocks is a limited company.

Changes to these terms
We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site
Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@fh787.co.uk.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether expressed or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.
• If you are a business user, please note that in particular, we will not be liable for:
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site
Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

The views expressed by other users on our site do not represent our views or values.

Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact info@fh787.co.uk.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law
If you are a consumer, please note that these terms of use, its subject matter and its formation are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks
”NIDDOCKS” is a UK registered trade mark of Niddocks Limited. 

Contact us
To contact us, please email info@fh787.co.uk.

Pricing Policy
The price of goods shall be in accordance with those set out on the relevant webpages on fh787.co.uk. We make every effort to ensure that the prices within our website are correct.

Due to the nature of our business, our prices vary according to weather, the seasons and safe conditions. You are advised to check the prices of our goods on the website before placing an order. 

Orders
Your order shall only include the quantity, quality and description of goods as set out in your order, and which has been accepted by us.

We reserve the right to reject any order.

No order submitted by you shall be deemed to be accepted by us until it is confirmed via email by us.

Payment
We process credit & debit cards online via Squareup Europe Ltd or PayPal (Europe) S.à r.l. et Cie, S.C.A. When you place an order using a debit or credit card, you confirm that all the information contained within the order is true and that you authorise us to deduct the confirmed amount from your chosen payment card. Payment is processed at the time of placing the order online.

We will require the postcode of where the credit/debit card is registered.

Should we not be able to collect payment for reasons outside of our control, we will not dispatch your order. Should this happen we will make every effort to contact you and advise you, however we accept no liability for any loss incurred due to the delay in dispatching your order.

Where goods have been returned by you and a fair settlement has been agreed, we will credit the same payment method with an appropriate amount.

We will not pass on your personal information to any third party without your permission, and unless solely due to our negligence, will not be held responsible for any problems you may incur or losses you may suffer.

Delivery
Delivery of your order shall be made to the delivery address provided via DPD. You are responsible for giving us the full name of the recipient and correct address for all deliveries. These details are passed directly to DPD once the order is processed, and if they are unable to deliver any order due to any error in the address, you will be charged for the order in full.

If there is no answer at the specified delivery address and no alternative delivery instructions, the courier will attempt to leave the delivery at a neighbouring address unless stated not to do so in the delivery instructions on your order, if DPD is unable to leave the delivery with a neighbouring address and there are no delivery instructions and no safe place to leave the order the delivery will be returned to the depot and it will become your responsibility to collect it or re-arrange the delivery with DPD.

Should you ask for your order to be left in a specific place and the carrier cannot obtain a signature to confirm the delivery of your order, it will be left at your own risk; we accept no liability for its loss or damage.

Orders are packed in a polystyrene box with cardboard outer box, chilled and packed with chill packs before being dispatched for “Next Day Delivery”. Normally your order will reach you between 8am and 6pm on the delivery day, sometimes however it may be delayed.

If, for reasons within our control, we fail to deliver part or whole of your order, we will reimburse no more than the price of the goods, as well as any delivery charges. We ask for any issues with delivery to be reported within 24 hours of expected delivery time.

Our Quality Guarantee
We aim to supply fish and products of the very highest standard; if you are not happy with the quality of our fish and products, we will refund your money by the same method as payment was received. We reserve the right to collect any product that is deemed unsatisfactory prior to issuing a refund. Whilst we make every effort to remove all bones from filleted fish, please check thoroughly that there are no bones or debris within any fillets as no liability will be accepted by the company for any injury or loss as a result of these items. Not all fish that are filleted will be pin-boned. 

Cancellation of orders
You may cancel your order at any time up to the 9am on the day of dispatch.

Customer Support
You may call us on 0845 2581070 at any time or email us at info@fh787.co.uk

Complaints
We hope that you never have cause to complain about us or products. If you are not entirely satisfied with our products, please telephone us on 0845 2581070 or email info@fh787.co.uk as soon as possible and we will do our best to resolve any issues that you may have. We operate a “no quibble” refund policy.

Claims
Except in respect of death or personal injury caused by our negligence, we are not liable for any loss or damage caused by us in circumstances where: we have not breached our legal duty of care owed to you, it is not reasonably foreseeable that any loss or damage incurred is a result of this breach or you have breached any part of your contract that has increased loss or damage.